Calendar menu missing in CRM

PieterB · **Joined:** Wed Dec 23, 2009 11:30 am **Posts:** 6

According to the manual, the calendar should be accessible by CRM & SRM ‣ Calendar ‣ ...

But there's no calendar entry visible....

hda · **Posted:** Thu Mar 04, 2010 8:26 am

I think you forgot to install shared calendar view during configuration wizard.

PieterB · **Joined:** Wed Dec 23, 2009 11:30 am **Posts:** 6

Indeed. Any idea how I can correct this?

chiefpenguin · **Posted:** Tue Mar 09, 2010 12:31 am

You will need to run the wizard again for setting up calendar's.

Go to Administration --> Configuration --> Configuration Wizards --> Configuration Wizard Steps

You will see an editable view listing the wizards.

Go to the row for the Create Calendars for CRM Case Section. Double click on the State field. This should activate a drop down menu. Change the State from Done to Not Started. Hit Save.

Logout and then Login Again.

Go to Administration --> Configuration --> Configuration Wizards --> Configuration Wizard

The Wizard should rerun at this point enabling you to check the appropriate boxes for the calendar's you want.

You can follow this same process to rerun any of the wizards in the list.

Hope that helps.