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romainerp
 Post subject: Mails in CRM
PostPosted: Thu Feb 25, 2010 1:50 pm 
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Joined: Thu Feb 25, 2010 12:38 pm
Posts: 3
Hello,

The mail system in OpenERP loads correctly. No problem at this level.

But, in the CRM, the mail system doesn't load.
I'd like to know if you have met this kind of problem.

I'd like to know what the system I have to use :
- the mailgate in the CRM module? How to use it? Necessary changes in the script openerp-mailgate.py?
- Power Email? this module is easy to use for classical sending and reception, but how configure it for CRM?
- Fetchmail?

In other words, how loads your mail system in the CRM?


Thank you for your help,

Romain
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gegard
 Post subject: Re: Mails in CRM
PostPosted: Thu Feb 25, 2010 4:11 pm 
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Joined: Fri Apr 21, 2006 7:28 pm
Posts: 1332
Location: Cambridge, UK
romainerp wrote:
.... in the CRM, the mail system doesn't load....

I don't really know what you mean by this.

romainerp wrote:
....how loads your mail system in the CRM?...

As the book describes we use fetchmail to call openerp-mailgate as an mda.

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Seath Solutions Ltd, Cambridge, UK

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romainerp
 Post subject:
PostPosted: Fri Feb 26, 2010 11:49 am 
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Joined: Thu Feb 25, 2010 12:38 pm
Posts: 3
In fact, the mail reception in CRM loads correctly.
I have just a problem for the mail sending ( and only in the CRM).
When I click on the button "Send Partner & Historize", I have this error :

with smtp yahoo settings :
Code:
[2010-02-26 10:32:04,972] ERROR:email_send:[01]:
[2010-02-26 10:32:04,973] ERROR:email_send:[02]: Environment Information :
[2010-02-26 10:32:04,974] ERROR:email_send:[03]: System : Linux-2.6.24-27-generic-i686-with-debian-lenny-sid
[2010-02-26 10:32:04,974] ERROR:email_send:[04]: OS Name : posix
[2010-02-26 10:32:04,975] ERROR:email_send:[05]: Distributor ID:   Ubuntu
[2010-02-26 10:32:04,975] ERROR:email_send:[06]: Description:   Ubuntu 8.04.4 LTS
[2010-02-26 10:32:04,975] ERROR:email_send:[07]: Release:   8.04
[2010-02-26 10:32:04,976] ERROR:email_send:[08]: Codename:   hardy
[2010-02-26 10:32:04,976] ERROR:email_send:[09]: Operating System Release : 2.6.24-27-generic
[2010-02-26 10:32:04,977] ERROR:email_send:[10]: Operating System Version : #1 SMP Wed Jan 27 23:54:28 UTC 2010
[2010-02-26 10:32:04,977] ERROR:email_send:[11]: Operating System Architecture : 32bit
[2010-02-26 10:32:04,977] ERROR:email_send:[12]: Operating System Locale : fr_FR.UTF8
[2010-02-26 10:32:04,978] ERROR:email_send:[13]: Python Version : 2.5.2
[2010-02-26 10:32:04,978] ERROR:email_send:[14]: OpenERP-Server Version : 5.0.6
[2010-02-26 10:32:04,978] ERROR:email_send:[15]: Last revision No. & ID :
[2010-02-26 10:32:04,979] ERROR:email_send:[16]:



or
with smtp gmail settings :
Code:
[2010-02-26 10:32:04,972] ERROR:email_send:[01]:
[2010-02-26 10:32:04,973] ERROR:email_send:[02]: Environment Information :
[2010-02-26 10:32:04,974] ERROR:email_send:[03]: System : Linux-2.6.24-27-generic-i686-with-debian-lenny-sid
[2010-02-26 10:32:04,974] ERROR:email_send:[04]: OS Name : posix
[2010-02-26 10:32:04,975] ERROR:email_send:[05]: Distributor ID:   Ubuntu
[2010-02-26 10:32:04,975] ERROR:email_send:[06]: Description:   Ubuntu 8.04.4 LTS
[2010-02-26 10:32:04,975] ERROR:email_send:[07]: Release:   8.04
[2010-02-26 10:32:04,976] ERROR:email_send:[08]: Codename:   hardy
[2010-02-26 10:32:04,976] ERROR:email_send:[09]: Operating System Release : 2.6.24-27-generic
[2010-02-26 10:32:04,977] ERROR:email_send:[10]: Operating System Version : #1 SMP Wed Jan 27 23:54:28 UTC 2010
[2010-02-26 10:32:04,977] ERROR:email_send:[11]: Operating System Architecture : 32bit
[2010-02-26 10:32:04,977] ERROR:email_send:[12]: Operating System Locale : fr_FR.UTF8
[2010-02-26 10:32:04,978] ERROR:email_send:[13]: Python Version : 2.5.2
[2010-02-26 10:32:04,978] ERROR:email_send:[14]: OpenERP-Server Version : 5.0.6
[2010-02-26 10:32:04,978] ERROR:email_send:[15]: Last revision No. & ID :
[2010-02-26 10:32:04,979] ERROR:email_send:[16]: SMTP AUTH extension not supported by server



I precise that the settings are notified corrects with the module smtpclient. When I send OpenERP Test Email, the mail is correctly sent.
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VCANTU
 Post subject: Re: Mails in CRM
PostPosted: Mon Sep 27, 2010 6:26 pm 
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Joined: Thu Jul 29, 2010 4:50 pm
Posts: 85
Hello,

As far as I have read... The smtpclient is not used by CRM.

For CRM to send emails you need to setup the smtp parameters in congif file....

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