For open discussions, an IRC Channel have been set up for Open ERP and Open Object: irc://irc.freenode.net/#openobject.
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| francis | hi | 01:30 |
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| francis | alguém aí ? | 01:32 |
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| shlunk | hi all | 14:03 |
| shlunk | i have a general question about ecommerce, and best practises about order management | 14:04 |
| shlunk | right now, it seems a fairly common feature of ecommerce platforms and erps that if an order needs to be changed, it must be cancelled, and a new one created | 14:05 |
| shlunk | is that the norm? | 14:05 |
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| jessejames | shlunk, that is standard practice for most erp systems. You normally have to put the order into a 'draft' state to be able to change it | 14:24 |
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| pepeu | hi can someone help me with accounting questions on the tax payable and receivables? | 17:11 |
| jessejames | pepeu, it's best just to ask to question and hope that someone knows the answer ;) | 17:16 |
| Red15 | those who know the answer can then reply | 17:17 |
| Red15 | without first having to ask you "what is the question" | 17:17 |
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| pepeu | I want to do is that when I buy something online, I put the taxes in this bill is not creditable taxes paid, not on account of creditable VAT, when making the payment if I reconcile the account of unpaid taxes craditable and I give it to that of creditable taxes, I understand? | 17:30 |
| pepeu | that way I can do that? | 17:31 |
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| jessejames | pepeu, I'm not sure I understand the question exactly. Can you give an example? | 17:59 |
| pepeu | ok, suppose you make a purchase, this purchase comes with a tax. still not paid. | 18:03 |
| Red15 | so when do you pay the taxes then ? | 18:06 |
| jessejames | pepeu, so you're creating a purchase order, and you can record the taxes on the purchase order | 18:06 |
| pepeu | I first entry is the invoice does not use the purchase orders | 18:08 |
| jessejames | okay, so you create a vendor invoice - you can also enter the taxes there | 18:08 |
| pepeu | if the product you have your taxes | 18:10 |
| jessejames | yes, the product can one or more taxes against it and they will be accounted for when you add the product to the invoice | 18:12 |
| pepeu | ok, when I add the product makes my expense account of the product, and the bill for that product taxes added to everything right there | 18:14 |
| jessejames | The taxes should automatically be calculated. You can then look at the tax reports (in the Financial Accounts section) and see the total taxes that you have paid out and received | 18:15 |
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| valtere | hi | 19:08 |
| valtere | hello | 19:08 |
| valtere | i have a problem | 19:08 |
| valtere | i want to backup my database | 19:08 |
| valtere | and restore after news install openerp in other | 19:09 |
| valtere | machine | 19:09 |
| valtere | how to do please | 19:09 |
| valtere | help me | 19:09 |
| jessejames | valtere, which version of openerp are you using? | 19:10 |
| enlightx | valtere: from the gtk client: file -> database -> backup/restore | 19:11 |
| enlightx | from the web client there's the "database" button on the login screen | 19:11 |
| valtere | how to know | 19:12 |
| valtere | the version | 19:12 |
| jessejames | valtere, instructions from enlightx are correct, but I've found that it does not work for all versions. You can see the version in the GTK client (Help > About) | 19:14 |
| enlightx | jessejames: i use that procedure since 4.x wo any problems | 19:14 |
| valtere | :jessejames | 19:15 |
| valtere | v1.1 | 19:15 |
| jessejames | enlightx, just speaking from my own experience - I've found that the UI backup/restore doesn't work for version 5.0.6 or 5.0.11 | 19:15 |
| valtere | 5.0.6 | 19:16 |
| enlightx | jessejames: i have about 12 5.0.11 instances in production which work well | 19:16 |
| valtere | is my version | 19:16 |
| enlightx | don't remember for 5.0.6, tool old | 19:16 |
| jessejames | valtere, have you tried the backup/restore in the UI i.e. file > backup/restore? That's the first place to start? | 19:16 |
| jessejames | enlightx, I think that 5.0.11 the backup worked, but not restore. Both worked fine for 5.0.12 | 19:17 |
| enlightx | jessejames: just tried on 5.0.11 and it worked | 19:18 |
| enlightx | (i mean on linux) | 19:18 |
| enlightx | let me try on 5.0.6 | 19:18 |
| valtere | After backup is that I restore my database on a new machine that contains the ERP | 19:19 |
| valtere | ..??: jessijames | 19:20 |
| jessejames | valtere, yes, that's right. You would just change your GTK client to point to the new machine and use the restore in the UI | 19:20 |
| enlightx | jessejames: worked on 5.0.6 too | 19:21 |
| enlightx | on ubuntu | 19:21 |
| jessejames | enlightx, I was using ubuntu too. It could have been a config issue, but I have encountered issues with backup/restore. Seems to be better in later versions | 19:22 |
| valtere | ok | 19:23 |
| jessejames | enlightx, I did see messages on the forum about it as well, so I know I'm not the only one | 19:23 |
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| valtere | jessejames: | 19:28 |
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| valtere | you have a doc for administration openerp ?? | 19:28 |
| jessejames | valtere, just the same one as everyone else: http://doc.openerp.com/ | 19:29 |
| valtere | ok thanks jessejames: | 19:31 |
| jessejames | valtere, you can also do a manual backup and restore using postgres utilities e.g. pg_dump and pg_restore | 19:34 |
| valtere | pg_dump is true syntax?? | 19:39 |
| Red15 | true syntax ? | 19:40 |
| Red15 | http://www.postgresql.org/docs/7.4/static/app-pgdump.html | 19:40 |
| Red15 | or maybe this is better : http://www.postgresql.org/docs/8.4/static/app-pgdump.html | 19:40 |
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| valtere_ | jessejames: | 19:48 |
| valtere_ | i have a problem | 19:48 |
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| valtere_ | when I click save as it returns me to save any files | 19:51 |
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| valtere_ | enlightx: | 19:55 |
| valtere_ | when I click save as it returns me to save any files | 19:56 |
| enlightx | valtere: save as? where? | 19:57 |
| enlightx | valtere: btw, put a file name | 19:57 |
| enlightx | foo.backup | 19:58 |
| enlightx | for example | 19:58 |
| enlightx | an it will save a backup with that name | 19:58 |
| valtere_ | file > backup | 19:58 |
| enlightx | it asks you for a file name you have to specify | 19:58 |
| enlightx | by hand | 19:58 |
| valtere_ | no | 19:59 |
| valtere_ | after backup i asked me name of database | 20:00 |
| valtere_ | and password | 20:00 |
| enlightx | yes | 20:00 |
| valtere_ | after | 20:01 |
| valtere_ | i gone to page | 20:01 |
| valtere_ | Serveur : socket://localhost:8070 | 20:01 |
| valtere_ | user: admin | 20:01 |
| valtere_ | and password | 20:01 |
| enlightx | if you typed in the superadmin password and selected the database you wanted to backup, you should be able to save to backup file | 20:03 |
| valtere_ | until then I still have no backup | 20:03 |
| valtere_ | yes | 20:04 |
| enlightx | valtere: so sorry, but i cannot understand your problem :) | 20:07 |
| valtere_ | enlightx :I can not save | 20:08 |
| valtere_ | please guide step by step | 20:08 |
| enlightx | valtere_: i can not save is not a problem, is just a situation | 20:08 |
| enlightx | file -> database -> backup, put db name and superadmin password and press ok | 20:08 |
| enlightx | then you should see a window | 20:09 |
| enlightx | there if have to type a file name | 20:09 |
| enlightx | whatever you want | 20:09 |
| enlightx | there you... | 20:09 |
| valtere_ | ok | 20:09 |
| enlightx | just a bit dislexic this evening :) | 20:10 |
| valtere_ | what should happen after pressing ok | 20:11 |
| valtere_ | ?? | 20:11 |
| enlightx | valtere: you should see a new window | 20:11 |
| enlightx | a filebrowser window | 20:12 |
| valtere_ | home the new window asks me to connect to the database selected with the admin user and passwd | 20:13 |
| enlightx | valtere: are you using the gtk or web browser? | 20:13 |
| enlightx | browser/client | 20:13 |
| enlightx | valtere_: | 20:14 |
| enlightx | btw, something went wrong, you'd better have a look at the server log | 20:15 |
| enlightx | maybe you didn't create the .pgpass file | 20:15 |
| enlightx | http://openerp.com/forum/post34954.html | 20:16 |
| valtere_ | ok | 20:17 |
| valtere_ | i gone look | 20:17 |
| valtere | Impossible de créer la sauvegarde. | 20:21 |
| valtere | after select the database | 20:21 |
| valtere | and passwd | 20:21 |
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| enlightx | valtere: have a look at the url i posted above | 20:23 |
| enlightx | you have to create an hidden file | 20:23 |
| enlightx | with postgresql credentials | 20:23 |
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| valtere_ | ok | 20:25 |
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| ubuntuman | hello everybody | 23:42 |
| b_52light_ | pheller, hi mate ! long time no see :D | 23:43 |
| pheller | hi there, how goes? | 23:44 |
| ubuntuman | please i have a question if possible | 23:46 |
| ubuntuman | ehh no body | 23:49 |
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| ovnicraft | hi folks, anyone knows what default_get does in views? | 00:03 |
| ovnicraft | looks like args | 00:04 |
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